Billing Terms & Conditions

Welcome to Wouja. By making a purchase on our website, you agree to the following billing terms and conditions. Please read them carefully.

Payment Methods

We accept the following secure payment options:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay

All payments are processed securely at the time of purchase. We do not store or have access to your full payment information.

Currency

All transactions on wouja.com are processed in U.S. Dollars (USD).

Order Confirmation

  • Once your order is placed and payment is successfully processed, you will receive an order confirmation email.
  • If you do not receive a confirmation email within a few hours, please check your spam folder or contact our support team.

Billing Information Accuracy

Customers must provide accurate and complete billing details during checkout.

  • We are not responsible for delays or failed deliveries due to incorrect billing or shipping information.
  • Orders may be canceled if fraudulent or inaccurate billing information is detected.

Taxes

Currently, we do not charge any additional sales tax. If applicable in the future, taxes will be clearly displayed at checkout.

Refunds

Refunds, when applicable, will be processed to the original payment method used during checkout. Please refer to our Return & Refund Policy for full details.

Fraud Prevention

To protect our customers, all orders are subject to verification and security checks. If suspicious activity is detected, we may request additional information or cancel the order.

Contact Us

For any billing questions, please reach out to our support team:

Store Name: Wouja

Support Email: support@wouja.com

Business Hours: Monday-Friday | 8:00 AM-5:00 PM

Business Address:  1574 Boxwood Dr, Lewis Center, OH 43035, United States